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Privacy Policy
Last Updated: 31 August 2025
Geniore AI (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
By using Geniore AI, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following categories of information:
Account Information: Name, email address, login credentials (if applicable).
Usage Data: Interactions with the app, session duration, preferences, device information, IP address, browser type.
AI Interaction Data: Prompts, questions, and other content you input into the AI.
Payment Information (if applicable): Subscription details, billing address, and transaction records (processed via secure third-party providers).
Optional Data: If you contact support, we may collect communication history and related files.
2. How We Use Your Information
We process your data to:
Provide and improve Geniore AI services,
Personalize the user experience,
Ensure security and prevent misuse,
Analyze usage for performance and optimization,
Handle payments and subscriptions,
Comply with legal obligations.
3. Data Sharing & Disclosure
We do not sell personal data. However, we may share data with:
Service Providers: Hosting, payment, analytics, and security vendors,
Legal Authorities: If required by law, court order, or to protect rights and safety,
Business Transfers: In case of merger, acquisition, or asset transfer, user data may be transferred as part of the business.
4. Data Storage & Retention
Data is stored securely on servers located in various regions, depending on operational needs.
We retain data only as long as necessary to provide the service, fulfill legal obligations, or resolve disputes.
Users may request deletion of their data at any time (see Section 7).
5. Cookies & Tracking Technologies
We may use cookies or similar technologies to:
Remember preferences,
Measure traffic and usage analytics,
Enhance security.
Users may disable cookies in browser settings, but some features may not function properly.
6. International Data Transfers
As a global application, your data may be processed in different jurisdictions.
We take appropriate safeguards (such as Standard Contractual Clauses under GDPR) to protect data during cross-border transfers.
7. Your Rights
Depending on your location, you may have the following rights:
Access & Portability – request a copy of your data,
Correction – update or correct inaccurate data,
Deletion – request erasure of personal data,
Restriction – limit processing in certain cases,
Objection – object to processing for legitimate interests or marketing,
Withdraw Consent – revoke previously given consent,
Complaint – file a complaint with a supervisory authority (GDPR users).
To exercise these rights, contact us at team@geniore.com
.
8. Children’s Privacy
Geniore AI is not intended for children under 13 (or the minimum digital consent age in your jurisdiction).
We do not knowingly collect personal data from minors. If discovered, such data will be deleted promptly.
9. Security Measures
We implement industry-standard measures (encryption, access controls, monitoring) to protect your data.
However, no system is 100% secure; users should also take care when sharing sensitive information.
10. Changes to this Policy
We may update this Privacy Policy from time to time.
Continued use of Geniore AI after updates means you accept the revised Policy.
11. Contact Us
For any privacy-related questions, requests, or complaints:
📧 Email: team@geniore.com
🏢 Address: Küçükbakkalköy, Dereboyu Cd Brandium Residence D:3A R5 Blok K:7 D:48, 34750 Ataşehir/İstanbul