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Refund Policy Last Updated: 31 August 2025 At Geniore AI, we aim to provide high-quality AI-powered services. This Refund Policy explains under what circumstances users may request a refund. 1. General Rule All purchases and subscription fees are generally non-refundable, except where required by applicable consumer protection laws. By completing a purchase, you agree to this Refund Policy. 2. Free Trials & Previews If a free trial or limited free access is available, users are encouraged to try the service before purchasing. Once the trial ends and a payment is made, standard refund rules apply. 3. Subscriptions Monthly/Annual Plans: Subscriptions are billed in advance and are non-refundable once the billing cycle has started. Users may cancel auto-renewal at any time. The subscription will remain active until the end of the paid period. Partial refunds for unused time are not provided, unless required by law. 4. Exceptional Circumstances Refunds may be considered only if: The service was completely unavailable for a prolonged period due to technical issues attributable to Geniore AI, A billing error occurred (e.g., duplicate charges), A refund is legally mandated under the consumer laws of your jurisdiction. 5. Digital Goods & AI Outputs Since Geniore AI delivers digital services and AI-generated outputs, once access is granted or content is delivered, refunds cannot be issued. Dissatisfaction with the style, tone, or accuracy of AI outputs does not qualify for a refund. 6. How to Request a Refund If you believe you qualify for a refund under this Policy, please contact us within 7 days of purchase with: Proof of payment, Description of the issue. 📧 Email: team@geniore.com Refund requests will be reviewed on a case-by-case basis. Approved refunds will be processed using the original payment method within a reasonable timeframe. 7. Changes to Refund Policy We reserve the right to update or modify this Refund Policy at any time. Continued use of Geniore AI after updates constitutes acceptance of the revised policy.